Emergency Services
- Ambulance, Fire Truck: 119
- Assistance for Earth Quake: 171
- Hotline for help (emergency advice in English 24 hours): 0120461997
Phone numbers of airports, airlines and transportation companies:
- Qatar Airways (Narita Airport): +81476303120
Phone numbers for some useful services in Japan
- Check the status of the busy phones. : 114
- To obtain information on an incoming call: 136
Public Phone Services
- Telephone company NTT in Japan: 100
- Technical malfunctions to landlines NTT: 113
- customer service of phone company NTT: 116
Emergency instructions for citizens
In case of emergency, please call the Embassy at: 03-5475-0622
In case of emergency (accidents, thefts, and other emergency) the embassy is the first point of contact. In the case that you lost your passport, please contact the embassy immediately (always carry a copy of your passport within your luggage and disconnect it from your other documents and keep it at home, in anticipation of the possible loss or stealing of luggage). You also need to report any incident to the local police for advice on emergency cases such as theft, accidents and other emergencies.
Natural Disasters
In case of natural disasters, please first follow the instructions of local authorities and follow-up the media (television, smart phones) to get the necessary instructions to ensure your safety. Please also contact the Embassy to confirm your safety and get tips and services available, such as the evacuation in critical situations.